Entries by Museum Store Association

How to be Digital (And Not Alienate People)

March 16, 2020 By Tom Dykes Last year, while scrolling through the National Theatre Bookshop’s work feed over morning coffee (read: being easily distracted by Twitter), I came across an article on Medium by a digital marketing specialist, Lori Byrd-McDevitt, that really stayed with me. “Museums have this funny problem of needing to keep up with […]

Visual Merchandising in Museums

February 17, 2020 By Catherine McGoldrick This article was originally published by the Association for Cultural Enterprises. Cultural Enterprises Academy A few months ago, I was in a premier visitor attraction shop (as I often am!) and noticed that, despite exiting through the gift shop, visitors were tending to drift through the shop and leave […]

What’s Next for MSA NEXT? An Interview With Kelli Davis, Store Manager for the Iowa Science Center

February 3, 2020 By David Duddy Editor’s Note: This article includes information from Aubrey Herr of The Walters Art Museum and Steve Santangelo from Popcorn Products. What is MSA NEXT? It is a group of young professionals within MSA that provides a resource and support for those beginning their careers in nonprofit retail, whether from an […]

Holy Toledo!

January 20, 2020 By Patricia Sampson, Stacey Stachow and Lilia Villasenor We’ve all heard of Toledo, Ohio, but did you know that it’s named after the holy city of Toledo, Spain? Hence the expression: “Holy Toledo.” Toledo in Spain is known as the “city of three cultures” because of the cultural influences of Christians, Muslims […]

Ethics as an Everyday Practice

January 6, 2020 By Blue Anderson The term “specialty store” is defined by BusinessDictionary.com as: A small retail outlet that focuses on selling a particular product range and associated items. Most specialty store business operators will maintain considerable depth in the type of product that they specialize in selling, usually at premium prices, in addition to […]

2020 New Year’s Resolutions

December 9, 2019 By Raymond McKenzie As the holidays race by in a rush of business and time with friends and family, it is also the time of year when people are looking at resolutions to improve their lives. Many will sign up for the gym, quit smoking, promise to eat better and commit to […]

Shining Together Across Five Continents

November 25, 2019 By Susan Tudor “A small body of determined spirits fired by an unquenchable faith in their mission can alter the course of history.” This Mahatma Gandhi quote reminds me how Museum Store Sunday started — a small group of MSA volunteers committed to what they believed in. For the third year in a […]

MSA PRO-File: Lynne Francis-Lunn

November 11, 2019 By David Duddy Until very recently, our colleague Lynne Francis-Lunn was the leader and creative force behind the extraordinary store at the Peabody Essex Museum in Salem, Massachusetts. After a career at the museum for 33 years, she has retired from her position to pursue new endeavors and paths. We caught up […]