Entries by Patrick Goar

How Museum Stores Support Their Institutions and the Community At-Large

August 19, 2019 Compiled by Stuart Hata Throughout my 30 years as a museum retail professional, I have often had to explain to others how museum stores support their institutions and the public at-large. These conversations have occurred within professional circles, through my personal network of friends and family and with casual acquaintances and complete […]

Motivating Staff Members: Cash Is Not King

August 5, 2019 By Susan Saylor Recently, MSA President Susan Tudor asked for suggestions from other MSA members on ShopTalk for ideas that would help motivate employees to convert visitors to members. I replied to Susan in a private message, and she appreciated the suggestions so much, she encouraged me to share the information in […]

PRO-File: Katherine Kornblau

July 22, 2019 By David Duddy Katherine J. Kornblau is the founder and president of KJK Jewelry, Inc., which specializes in working with museums and other cultural institutions to create custom jewelry that complements collections and exhibitions. Katherine studied art history at Oberlin College. A lifelong New Yorker, Katherine reflects on her career, the impact […]

Big Ideas from AAM’s Annual Meeting — and How They Fit Into Museum Retail Stores

June 24, 2019 By Julie Steiner Part 1: Diversity, Equity, Accessibility and Inclusion I had the privilege of attending the American Alliance of Museum’s (AAM) 2019 Annual Meeting last month. I participated in learning sessions with museum professionals from all areas of the field: curators, educators, administrators, trustees, directors, collections staff, volunteers, students and more. […]

Cross-Continent Connections

April 29, 2019 By Louise Kirby, MSc Preparing for MSA FORWARD The Deep is an environmental and educational charity, employing 160 people, built to promote regeneration within Hull, the UK City of Culture. A member of the British and Irish Association of Zoos and Aquariums, it is renowned for its research and conservation work. Inevitably, […]

Recognizing Excellence at MSA FORWARD

April 15, 2019 By MSA Staff From March 28 to April 1, over 600 MSA members — museum store professionals and vendors alike — had the opportunity to come together to learn, buy, sell, network and explore at MSA FORWARD 2019: Create, Innovate, Educate!, the 64th annual Retail Conference & Expo, in San Diego, California. Thanks […]

Neighborhood Watch in San Diego

March 18, 2019 By Chacho Herman With MSA FORWARD being in San Diego this year, MSA gave me the unenviable task of doing a write-up about the wonders and delights of the city (thanks, David Duddy). I say unenviable because there is so much! Starting south in Tijuana (Centro Cultural Tijuana (CECUT), Tacos El Franc and […]