Entries by Adriana Herald

Fair Trade – A Way of Life

September 26, 2016 Many museum stores offer a selection of Fair Trade products and proudly display the World Fair Trade Organization (WFTO) logo to communicate that the products are fairly traded. There is a ‘feel good’ factor associated with these items resulting in increased sales due to ‘emotional’ purchases – a direct response to the […]

Seeking Your Unique Content for MSA Blogs!

August 29, 2016 MSA is seeking content for our weekly blog, and we hope you are interested in sharing your skills and experiences with the MSA community. MSA knows that our members and friends have interesting, personal, and relevant material that our community would find useful. Our most recent blog posts, by MSA members Barbara Lenhardt, Julie Steiner, […]

Insights on a New Museum Store as Part of a Major Museum Expansion

August 22, 2016 Is your institution considering a new store or store re-model? There are countless decisions that go into executing the design of a new museum store. Whether managing critical conversations with administrators and architects, or grasping the key issues and facts to consider when assessing a significant change in a store’s design and […]

By the Numbers

August 8, 2016 As museum store professionals, we are always concerned with the age-old question, how am I doing? While there are several ways to approach a real answer to that question, the purpose of this article is to discuss Key Performance Indicators (KPI’s). The most recent edition of the Museum Store Association Retail Industry […]

Merchandise Themes for a Focused Museum Store

August 1, 2016 Museum Stores in the 21st Century reflect their times as assertively as they do their disciplines.   The dynamic ways your store can propel your institution’s energy and heritage in the marketplace will be evident in a finely focused merchandise assortment.  Supported by key factors including customer service, ambiance, merchandising and signage, your […]

Building and Defining a Retail Culture

July 25, 2016 Culture is intangible. It’s hard to define, it’s difficult to understand, and yet it shapes behavior and structure of an organization. The word “culture” comes from the Latin word “colere” which means to tend to the earth and grow, or cultivate and nurture. Everyone belongs to multiple cultures. You have a work […]