MSA Forward 2017 Schedule of Events

Below, find the schedule for MSA Forward 2017, the annual MSA Retail Conference & Expo. Please note that it is subject to change.

Thursday, April 20
8:30 a.m. – 5:30 p.m.Learning Excursion: Fallingwater and Duncan House
SOLD OUT
12:00 p.m. – 6:00 p.m.Registration Open
12:00 p.m. – 6:00 p.m.Exhibitor Set Up
Friday, April 21
8:00 a.m. – 6:00 p.m.Registration Open
8:00 a.m. – 2:00 p.m.Exhibitor Set Up
8:00 a.m. – 12:30 p.m.Boot Camp Lite
Additional fee, registration required
9:00 a.m. – 1:30 p.m.Learning Excursion: Carnegie Museums
Additional fee, registration required
9:30 a.m. – 1:30 p.m.Learning Excursion: The Mattress Factory & Heinz History Center
Additional fee, registration required
2:00 p.m.Docent Tours of Expo
Welcome from Local Chapter
2:00 p.m. – 6:00 p.m.Expo Hall Open
2:00 p.m. – 6:00 p.m.Silent Auction Open
2:00 p.m. – 6:00 p.m.Buyer’s Choice Award Voting Open
8:00 p.m. – 9:30 p.m.MSA Next River Cruise
Boarding at 7:30 p.m.
Saturday, April 22
7:00 a.m. – 8:00 a.m.Vendor Networking Breakfast
7:30 a.m. – 5:30 p.m.Registration Open
7:30 a.m. – 8:00 a.m.Breakfast Available
8:00 a.m. – 9:00 a.m.Opening Keynote from Mike Tougias, “The Finest Hours: Leadership & Resilience”
9:00 a.m. – 11:30 a.m.Expo Hall Open
9:00 a.m. – 11:30 a.m.Silent Auction Open
9:00 a.m. – 11:30 a.m.Buyer’s Choice Award Voting Open
11:40 a.m. – 12:30 p.m.Direct Marketing for Small Museum Stores
Kathryn Rush
MSA Retail Industry Report – Review and Re-Do
Blue Anderson
12:30 p.m. – 1:30 p.m.Membership Meeting and Awards Lunch
1:40 p.m. – 2:30 p.m.Taking It to the Cloud: Re-Platforming the Online Museum Store
Bradley Platz
Museum Store Re-Development 101
Jennifer Gritt
Match Point: Product Development from Both Sides of the Net. The Conversation Continues…
Cynthia Gale & Michael Guajardo
ROI: Getting a Return on All Your Investments
Andrew Andoniadis
2:30 p.m. – 5:30 p.m.Expo Hall Open
2:30 p.m. – 5:30 p.m.Silent Auction Open
6:00 p.m. – 8:00 p.m.Networking Reception: Warhol Museum
Included with member registration; non-members can purchase tickets
Buses will depart at 5:30 p.m.
Sunday, April 23
7:00 a.m. – 5:00 p.m.Registration Open
7:00 a.m. – 8:00 a.m.Leadership Breakfast – The Leader’s Role in Extending the Experience with Paul Hasney
By invitation only
8:00 a.m. – 12:00 p.m.Expo Hall Open
8:00 a.m. – 12:00 p.m.Silent Auction Open
All bids will close at 12:00 p.m.
12:00 p.m. – 12:00 a.m.Exhibitor Tear Down
12:00 p.m. – 1:00 p.m.Networking Lunch
1:15 p.m. – 2:15 p.m.Discussion Groups: Slicing & Dicing
Moderated by Andrew Andoniadis
2:30 p.m. – 3:30 p.m.Is an Exit Shop Right for You?
Greg McKay
Re-Fit — for the Perfect Fit
Paul Griffiths & Andy Logan
Online Pricing and Books: Strategies for Successful Bricks-and-Mortar Bookselling
Andrew Uchin, Lauren Gallagher & Maria Kwong
ROI: Print-on-Demand and the Promise of Making Sales with No Inventory
Grant Henley, Stuart Hata, Julie Steiner, Catherine Surratt
3:30 p.m.Auction Item Pick-Up Begins
3:45 p.m. – 4:45 p.m.Battle of the Amazon – Not the One in South America!
Ari Lowenstein
Working Well Together: A Conversation Between Vendors and Buyers
Kristen Daniels & David Graveen
Building a Culture of Trust That Extends the Experience
Paul Hasney
5:00 p.m. – 6:00 p.m.Chapter Meetings
Monday, April 24
7:30 a.m. – 10:30 a.m.Exhibitor Tear Down
7:30 a.m. – 1:00 p.m.Registration Open
7:30 a.m. – 1:00 p.m.Silent Auction Item Pick-up
7:30 a.m. – 8:00 a.m.Breakfast
8:00 a.m. – 9:00 a.m.Chapter Officers Meeting
9:15 a.m. – 10:15 a.m.Session Title and Speaker Coming Soon!
Focusing on the Fundamentals to Extend the Experience
Paul Hasney
10:15 a.m. – 10:30 a.m.Break and Silent Auction Item Pick-Up
10:30 a.m. – 11:30 a.m.How to Put Sizzle on Your Sales Floor
Tom Shay
How to Make the Most of Your Chapter Meeting
Speaker TBD
11:30 a.m. – 11:45 a.m.Break and Silent Auction Item Pick-Up
11:45 a.m. – 12:45 p.m.Lunch and Closing Keynote Session with Louis Roden