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Museum Store Magazine

Summer 2010 Features and Departments

Stewardship Is a Legacy, Leslie Hartman 6
Mobile Phones a Popular Way to Surf and Buy Online, Joe Dysart
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8
Selling Museum Publications to Bookstores, Marge D. Hansen
Related Article Handselling Books
12
Structuring Your Staff, Andrew Andoniadis
Related Article Writing and Using a Job Description
14
A Case for Customer Loyalty, Catrina Boisson
Related Article 8 Critical Steps to Establish a Customer Service Culture
18
2010 Holiday Gifts & Buyer's Guide, April Miller 20
An Artful Canvas: Inside the Denver Art Museum Shop, Cynthia Kemper 28
Maximize Your Time, Joelle Jay, Ph.D. 36
2009–2010 MSA Annual Report, MSA Staff 43
New Vendor Showcase, MSA Staff
Related Article Museum Store Marketplace
48
New Releases, MSA Staff
Related Article Museum Store Marketplace
50

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