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Museum Store Association Code of Ethics
Adopted 1984, Revised 2009
Basic Beliefs
The Museum Store Association, founded in 1955, is a nonprofit membership organization whose members are engaged in cultural commerce. Our members represent a diverse population of kinds of cultural venues.
We:
- Promote commerce and tourism in nonprofit cultural institutions.
- Provide specialized knowledge and tools for cultural commerce retailers.
- Foster business excellence in cultural commerce retail operations.
As members of the Museum Store Association, we are committed to conducting ourselves within the highest standards of professional and personal ethics and to continuing our personal and professional growth and development.
We assume the responsibility for providing professional leadership in our organizations, communities and the cultural commerce industry. We are committed to maintaining standards of exemplary personal and professional conduct. To these ends, we subscribe to the following standards:
- We fulfill our professional responsibilities with honesty and integrity.
- We stay informed of, and comply with, institutional policies, as well as all relevant local, state and national laws.
- We support and recognize the need to preserve and protect our cultural and natural heritage.
- We support and recognize socially responsible practices such as Fair Trade, environmental conservation and the integrity of product components, function and safety.
- We uphold the importance of quality sources, educational value and relatedness of all products sold in the retail operation.
- We ensure that all reproductions and replicas of cultural and natural artifacts are clearly labeled as such.
- We adhere to institutional policies regarding proper disposal of deaccessioned materials.
- We treat all business affiliations with respect.
- We do not conduct business with organizations or individuals with whom we have a conflict of interest.
- We never use our position for personal gain.
- We use the Museum Store Association’s Knowledge Standards to educate and encourage high standards of professional competence and conduct.
- We champion the retail operation as an important asset of the organization and a benefit to enhance the visitor’s experience.
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