Virtual Talking Shop

Introducing MSA Virtual Talking Shop, a great new way to network and learn online with colleagues across the sector—sharing knowledge, experience, and best practices. Virtual Talking Shop is a roundtable discussion group that will meet via Zoom and discuss “hot topics” identified by the MSA Education Advisory Group (EAG). Each Zoom meeting covers issues relevant to nonprofit retail and includes discussion points and case studies from group members.
Virtual Talking Shop is free to all MSA members—but you must register in advance to secure your place.

See below for the upcoming dates and topics.

Digital Catalogues - Ready, Set, Go!
Wednesday, August 25, 4-5 pm ET

Register here >>>

  • Are you currently, or do you want to, launch a Digital Holiday Catalogue?
  • Case studies, with examples, on multiple platforms
  • Best practices

#Metoo Museum Stores
Thursday, October 14, 4-5 pm ET

Register here >>>

  • Mindful production selection and thought provoking case studies
  • Is there sexism in your product selection/display/product descriptions?
  • Have you experienced backlash from your community about merchandise in your store/business?
  • Have any staff members raised questions or objections?

DEAI - Diversity, Equity, Accessibility, Inclusivity
Wednesday, January 19, 4-5 pm ET

Registration coming soon

  • What is your institution/store/business doing to address DEAI?
  • Are you included in those discussions?
  • What can you do to address any DEAI issues amongst your staff?
  • Is there any talk of unionization at your institution? Are you already a union shop?


Social Media - What Should I be Doing that I'm Not?
Wednesday, March 16, 4-5 pm ET

Registration coming soon

  • Best practices for multiple platforms
  • Create your own content
  • How to work with your communications department