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The MSA Annual Conference & Expo brings museum store buyers and vendors together for three days of learning, shopping and fun!

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The MSA Board is pleased to announce the appointment of Julie Steiner of The Barnes Foundation as Second Vice President for the 2015/16 term.

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MSA’s new certificate program gives you the knowledge you need to ensure your continued career growth.


The Museum Store Association Individual Membership gives you access to the knowledge, resources and community you need to create a thriving, revenue-producing store that supports the greater mission of your institution—and the greater mission of YOU!

  • Online and in-person learning sessions throughout the year.
  • MSA Certificate Program for your continued career growth.
  • Your membership is yours—it goes wherever you go.
  • Online networking with ShopTalk, MSA’s online community.
  • Members save on popular MSA publications and the Industry Retail Report.
  • Disounts on books, events, learning sessions and at member museum stores.
  • Museum Store magazine, Weekly News Brief and quarterly member newsletter.

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Board Appoints 2nd Vice President

The Board of Directors of the Museum Store Association (MSA) is pleased to announce the appointment of Julie Steiner, Retail Operations Manager at The Barnes Foundation, as Second Vice President for the 2015/16 term. The second vice president serves a three-year term, serving as board president in the final term. “Julie’s appointment as incoming second […]



Why I Invest

I invest time writing customer service and sales training programs. Why? Because the payoff is that my customers will be well serviced. I invest time in developing products that reflect the Kennedy Center. Why? Because those are the proprietary products that support our mission and can produce additional margins. I invest time in writing a […]


Sally Struever

I have a request for a logo pen for our development department, and my eyes hurt from looking at a million different pens online! Anyone have a favorite? Looking for something classy-looking, probably black or black with metal. Probably a click-type pen.

Sally StrueverPortland Museum of Art
Debbie Boyer

We are going to add a UBIT identifier to our TAM Retail inventory records and I would like to ask those of you who are using TAM and track this information how you have accomplished this. We want to use a field that is searchable for creating filters and that is reportable. I am asking TAM as well, but the wisdom of the ones actually implementing a task is priceless (all of you!)

Debbie BoyerSaint Louis Art Museum
Barbara Olson

This is my first request to all my MSA peers so I hope you all can help me! We have an upcoming exhibit on the Rockefellers’ commissioned tapestries of famous Picasso images. SAMA is actually producing the catalog for this exhibit.  So apart from the usual books and general Picasso merchandise, I am having trouble coming up with some other appropriate merchandise for our exhibit store. Tapestry items? Picasso type pottery? Cubist type jewelry? Any vendor ideas I can look into will be greatly appreciated.

Barbara OlsonSan Antonio Museum of Art
Susan Creswell

I have a question regarding product development. We are just beginning to work on producing items that are reproductions of some of the pieces in our collection. I am finding that often even though the museum owns the piece, it may or may not own the reproduction rights. Researching each piece, which is so time consuming, seems to be the only way to insure that we are proceeding legally. Does anyone else have these issues regarding rights to reproduce and can anyone offer any insight?

Susan CreswellThe Knoxville Museum of Art


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We’re heading to Hartford for four days of learning, shopping, networking, buying and fun.

Each year the MSA Conference & Expo brings together museum store managers and vendors from around the world for education, networking and buying.

MSA members and vendors look forward to this annual opportunity to connect and reconnect, forge new relationships, learn from the best minds in the industry, and enjoy the great cities we visit.

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  • Connect

    Network with more than 300 colleagues during receptions, member luncheon and awards, and more receptions.

  • Learn

    More than 20 educational sessions will cover inventory best practices, marketing, financial management, merchandise planning and more.
    Fantastic opening and closing keynotes will inspire your work as a nonprofit retail professional.
    A guided excursion to Hartford’s historic and fantastic museums will give you new ideas.

  • Do Business

    Connect with more than 200 vendors with merchandise aligned with the museum industry.
    Shop for three days and connect with MSA vendors. The best business relationships are born at the MSA Conference & Expo.
    The product development marketplace highlights products developed by museum stores.