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The MSA Annual Conference & Expo brings museum store buyers and vendors together for three days of learning, shopping and fun!

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The MSA Board is pleased to announce the appointment of Julie Steiner of The Barnes Foundation as Second Vice President for the 2015/16 term.

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MSA’s new certificate program gives you the knowledge you need to ensure your continued career growth.


The Museum Store Association Individual Membership gives you access to the knowledge, resources and community you need to create a thriving, revenue-producing store that supports the greater mission of your institution—and the greater mission of YOU!

  • Online and in-person learning sessions throughout the year.
  • MSA Certificate Program for your continued career growth.
  • Your membership is yours—it goes wherever you go.
  • Online networking with ShopTalk, MSA’s online community.
  • Members save on popular MSA publications and the Industry Retail Report.
  • Disounts on books, events, learning sessions and at member museum stores.
  • Museum Store magazine, Weekly News Brief and quarterly member newsletter.

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Book Review

Did you attend the closing keynote in Houston? Want more of Beth? You are in luck! Beth will be in Hartford at the 2015 MSA Retail Conference & Expo to facilitate a workshop for museum store professionals called So You Think You Can App? In the meantime, learn a few new tools and tricks in […]



Board Appoints 2nd Vice President

The Board of Directors of the Museum Store Association (MSA) is pleased to announce the appointment of Julie Steiner, Retail Operations Manager at The Barnes Foundation, as Second Vice President for the 2015/16 term. The second vice president serves a three-year term, serving as board president in the final term. “Julie’s appointment as incoming second […]



Why I Invest

I invest time writing customer service and sales training programs. Why? Because the payoff is that my customers will be well serviced. I invest time in developing products that reflect the Kennedy Center. Why? Because those are the proprietary products that support our mission and can produce additional margins. I invest time in writing a […]


Justin O’Connor

I saw that Spruce Jewelry reached out to you and I just wanted to let you know how well their line does for us. It probably doesn’t hurt that they are based out of the same town as my museum but the prices are great and they appeal to a wide age range (late teens to late sixties). The earrings sell like crazy for me because they are unique, lightweight and a great price point. I can’t speak more highly of them. Just wanted to give them a shout out. :)

Justin O’ConnorBlanton Museum of Art
Becky Wildman

We need to upgrade our web store. It is ancient. I would love to hear from some happy ecommerce professionals. Who is hosting your site and who would you recommend?

Becky Wildman Statehouse Museum Shop
Lawrence Singer

Hello Members! We’ve got a very exciting Chapter Meeting coming up in Miami this September. All are welcome. Let me know if you’d like the registration information. We’re calling it Museum Spice and it will reflect the flavors of Miami and South Florida. Come on down and join us.

Lawrence SingerVizcaya Museum and Gardens Café & Shop
Rosemarie Barbatti

Hi Raymond. Giftworks Plus Custom Frames will be exhibiting at the Las Vegas gift and home Market and invite all of you to stop by to see our amazing line. As always we offer a wonderful product, great quality, good pricing and best of all, no set up or design fee and no minimum order.  We can create anything -If you can think it, we can design it!

Rosemarie Barbatti Giftworks Plus


Hartford mastheat

We’re heading to Hartford for four days of learning, shopping, networking, buying and fun.

Each year the MSA Conference & Expo brings together museum store managers and vendors from around the world for education, networking and buying.

MSA members and vendors look forward to this annual opportunity to connect and reconnect, forge new relationships, learn from the best minds in the industry, and enjoy the great cities we visit.

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  • Connect

    Network with more than 300 colleagues during receptions, member luncheon and awards, and more receptions.

  • Learn

    More than 20 educational sessions will cover inventory best practices, marketing, financial management, merchandise planning and more.
    Fantastic opening and closing keynotes will inspire your work as a nonprofit retail professional.
    A guided excursion to Hartford’s historic and fantastic museums will give you new ideas.

  • Do Business

    Connect with more than 200 vendors with merchandise aligned with the museum industry.
    Shop for three days and connect with MSA vendors. The best business relationships are born at the MSA Conference & Expo.
    The product development marketplace highlights products developed by museum stores.